Natick VNA is my choice for health care at home

Choose Us2018-05-25T16:40:10+00:00

Compassionate Care

Too often, health care at home is misunderstood as being just for older people. We do offer senior care services—but Natick VNA provides much more. We understand that there is often emotional, physical and financial stress associated with needing healthcare at home.  Whether you have planned in advance for home health care or face a crisis and need an immediate solution, we are available to you when and where you need us. Our clinical care is personalized and tailored to meet your individualized needs, resulting in high levels of satisfaction. Natick VNA is one of only two home health agencies in Massachusetts to be granted a Double 5-Star rating by Medicare, based on our outstanding clinical outcomes and level of patient satisfaction. This designation places Natick VNA in the top 2% of all agencies in the US.

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Here when you need us

We initiate health care at home within 24-48 hours of referral; we provide care 365 days a year. Our Care Transitions Coordinators can meet with you, your caregiver or discharge planner to ensure a smooth transition from the hospital or facility to your home.  We provide skilled nursing care, rehabilitation therapy (physical therapy, occupational therapy and speech-language pathology), medical social work and, end of life and bereavement services. Natick VNA’s outstanding staff are available 365 days a year,  including holidays.  Our office is staffed to personally handle calls and referrals until 9:00 PM Monday through Friday and until 3:00 PM on weekends and holidays. Be sure to ask for the Natick VNA by name.

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Innovative Care

Natick VNA marries cutting edge technology with elite clinical professionals to provide our 5 star care. Our unique system allows our staff to customize your care plan, track your progress, and collaborate seamlessly with your physician.  We utilize the latest Telehealth technology to not only treat the condition, but to engage the patient and their caregivers in learning the proper techniques to manage their illness.

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Multi-cultural sensitivity

We were the first home health care organization in New England to launch multi-cultural programs to better serve our diverse communities. Today, our staff members speak more than 20 languages, so we do our best to provide a clinician who speaks your preferred language and understands your religious and cultural traditions. Our ability to communicate with our patients, their doctors and family members ensures everyone involved get the highest quality healthcare at home.

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#1 with doctors and hospitals

Boston’s reputation as a a leader in providing elite healthcare and Natick VNA’s 5-Star care span the globe.  Our reputation among Boston’s top doctors and hospitals is second to none. Health care at home is a critical stage during the patient care journey.  Natick VNA collaborates closely with medical professionals to ensure your smooth transition from hospital to home, coordinate your Plan of Care and work tirelessly to give patients the care their need in the comforts of their home . Doctors and hospital personnel know they can count on us to give patients the highest quality health care at home, so tell your doctor you want the Natick VNA.

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#1 with Patients

Natick VNA is a 5 star agency! 94% Patients who used our services said they would recommend us to their family and friends. We are committed to patient satisfaction and will do whatever is possible to accommodate your or your love one’s specific needs. And if there is a service problem, we will do everything we can to correct it quickly.

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Certification & Accreditation

Natick VNA has received accreditation from the Community Health Accreditation Program (CHAP,) which has also provided us with continued certification by the federal and state governments, for Medicare-Medicaid, based on our history of deficiency-free re-certification surveys.

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